For technical help with our instruments please call 01367 899553 and our friendly team will be happy to help you.

It would be very useful if you have the instrument with you, and/or the serial number to hand if possible.

Alternatively you can email a description of the problem to help@shawcity.co.uk , and we will get back to you as soon as we can.

If you need to download a copy of the User Manual for your instrument please search for your product using the search bar. The product manual will be on the right hand side of the page. If you cannot find your manual please email help@shawcity.co.uk

You can alos search through our monitoring instrument F.A.Q's section