Customer Support:01367 899553 firstname.lastname@example.org
Orders will be priced at time of despatch, or at prices quoted in an official, valid Shawcity Ltd quotation. Price lists are valid at time of issue only and are subject to change without notice. Packing, carriage and insurance where required will be charged extra.
All prices quoted in price lists or quotations are exclusive of VAT, which will be added to the total order value at the rate applicable on the date of supply.
Delivery is by the carrier of our choice, unless by prior arrangement.
No returns, except for repair or replacement under guarantee, will be accepted without prior agreement. A handling charge of not less than 10% of the value of the goods will be levied on goods returned 'not wanted' or 'incorrectly ordered'. Shawcity Ltd will not accept responsibility for returns lost or damaged in transit. Returns should be properly packed and transported.
Claims for incorrect, short or non-delivered goods must be made in writing within 10 days of the date of shipment and accompanied by the original packing note or invoice number. Damage in transit must be notified to Shawcity Ltd and the carrier within 24 hours of receipt of goods and the original packaging should be reatined for inspection. The customer should refuse parcels showing external damage. Shawcity Ltd reserve the right to refuse claims made outside the terms above.
Retention of Title of Ownership
Goods are supplied on the understanding that ownership is retained by Shawcity Ltd until full payment for such goods has been made. All orders are accepted on this basis. Insurance of goods from time of receipt is the responsibility of the consignee.
i) For customers with an existing credit account, Net 30 days from date of invoice. Shawcity reserve the right to charge interest at the rate of 2% per month from the due date up to date of settlement, on all overdue accounts. Any discounts allowed are dependent on the invoice being paid by the due date. Shawcity Ltd reserve the right to charge back any discounts allowed should the invoice not be paid by the due date.
ii) Net Cash with order (a Proforma invoice can be issued if required).
iii) Mastercard or Visa Credit Card payment.
Shawcity Ltd guarantee to repair or replace faulty goods supplied by us, or at our option, to refund the purchase price, for a period of twelve months from date of purchase (or such other warranty period as shall be applicable to certain specific products).
Such goods must be returned to us, carriage paid and accompanied by the customer’s advice note stating the date of purchase and the nature of the fault.
Save as provided in this clause, we shall not be under any liability, in contract, tort or otherwise, in respect of defects in goods delivered or for any injury, damage or loss resulting from such defects and in no event shall any failure of any kind on our part give rise to any liability for loss of revenue or other consequential loss or damage arising from any reason whatsoever.
Patents and Copyright
Products offered for sale may be the subject of patents or other legal protection. We maintain full copyright on all published information, and its whole or partial reproduction is prohibited without prior written consent.
Every effort has been made to ensure the accuracy of data published by or supplied through Shawcity Ltd. We do not, however, accept responsibility for damage, injury, loss or expense resulting from any error or omission.
We reserve the right to incorporate design changes without notice and recommend all published data is verified prior to purchase.