Technical Support

If you would like technical support for one of our instruments, please try to ensure you have the instrument with you, and/or the serial number and contact us in one of the following ways and :

- Call us on Tel: 01367 899553 during office hours
- Email your enquiry to info@shawcity.co.uk and we will get back to you within 24 working hours. 

Our normal office hours are 8.30am-5.00pm Monday-Thursday and 8.30am-4.00pm Fridays.

Product Manuals

If you need to download a copy of the User Manual for your instrument please search our web site for your product using the search bar. The product manual will be at the bottom of the product description. If you cannot find a manual, please contact us via one of the options above and we will be able to assist you.