Terms and Conditions of Sale


Portable Equipment;

Orders will be priced at time of despatch, or at prices quoted in an official valid Shawcity Limited quotation. Price lists are valid at time of issue only and are subject to change without notice. Packing, carriage and insurance where required will be charged extra.

Fixed Gas Detection Systems;

All orders received must be accompanied by a valid Shawcity Limited quotation reference number. Prices are subject to change without notice and are only valid for 30 days from issue of quotation. Where installation of a Fixed Gas Detection is required, Shawcity Limited reserve the right to advise of installation dates subject to availability of resource. Where fixed systems are based on a supply of materials only basis, packing, carriage and insurance where required will be charged at extra cost.


All prices quoted in price lists or quotations are exclusive of V.A.T., which will be added to the total order value at the rate applicable on the date of supply.


Delivery is by the carrier of our choice, unless by prior arrangement.


(i)For customers with an existing credit account, Net 30 days from date of invoice

Shawcity reserve the right to charge interest at the rate of 2% per month from the due date up to date of settlement on all overdue accounts.

Any discounts allowed are dependent on the invoice being paid by the due date. Shawcity reserve the right to charge back any discounts allowed should the invoice not be paid by the due date.

(ii)Net Cash with order (a Proforma invoice can be issued if required)

(iii)MasterCard or Visa Credit Card payment


No returns, except for repair or replacement under guarantee will be accepted without prior agreement.

A handling charge of not less than 25% of the value of the goods will be levied on goods returned ‘not wanted’ or ‘incorrectly ordered’, Shawcity will not accept responsibility for returns lost or damaged in transit. Returns should be properly packed and transported.


Claims for incorrect, short, or non-delivered goods must be made in writing within 10 days of the date of shipment and accompanied by the original packing note or invoice number.

Damage in transit must be notified to Shawcity Limited and the carrier within 24 hours of receipt of goods, and the original packing should be retained for inspection.

The customer should refuse parcels showing external damage. Shawcity reserve the right to refuse claims made outside the terms above.


Shawcity Limited guarantee to repair or replace faulty portable goods supplied by us, or at our option, to refund the purchase price, for a period of twelve months from date of purchase (or such other warranty period as shall be applicable to certain specific products).

Such goods must be returned to us, carriage paid and accompanied by the customer’s advice note stating the date of purchase and the nature of the fault.

Parts on a Fixed Gas Detection system will be covered by Shawcity Limited’s 12-month warrantee period from the completion of installation. Extended warrantee periods will only be covered if Shawcity Limited have serviced & calibrated any Fixed System within that time period as part of a maintenance agreement. Labour will only be covered under warrantee if the Fixed Gas Detection installation is deemed as poor workmanship following the completion of installation. Any parts returned to another supplier/vendor for repair or have been tampered with by a 3rd party, will deem the Shawcity Limited warrantee null and void.

Save as provided in this clause, we shall not be under any liability, in contract, tort or otherwise, in respect of defects in goods delivered or for any injury, damage or loss resulting from such defects and in no event shall any failure of any kind on our part give rise to any liability for loss of revenue or other consequential loss or damage arising from any reason whatsoever.

Patents and copyright

Products offered for sale may be the subject of patents or other legal protection.

We maintain full copyright on all published information, and its whole or partial reproduction is prohibited without prior written consent.

Retention of Title of Ownership

Goods are supplied on the understanding that ownership is retained by Shawcity Limited until full payment for such goods has been made. All orders are accepted on this basis. Insurance of goods from time of receipt is the responsibility of the consignee.

Technical specifications

Every effort has been made to ensure the accuracy of data published by or supplied through Shawcity Limited. We do not however accept responsibility for damage, injury, loss or expense resulting from any error or omission.

We reserve the right to incorporate design changes without notice and recommend all published data is verified prior to purchase.