About Shawcity

About us

Since 1976, Shawcity has been focused on bringing the latest monitoring technology from leading manufacturers to the UK and Ireland. Our customers work in Health & Safety, Occupational Hygiene and Environmental applications and rely on achieving the highest levels of performance.

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What we do

With instruments available to hire or buy, each order is tailored to meet individual project demands. You can discuss your requirements with our technical experts to find the best performing and most cost-effective solution for you.

We offer an extensive range of monitoring detection, including VOCs, Benzene, Ground Gas, Single Gas, Confined Space, Multigas, Mercury, Sound, Noise, Vibration, Air Quality & Dust, Heat Stress and Fit Testing.

Here to help

Thanks to our close links with manufacturers, our technical team provides you with support, advice and training for the lifetime of your instrument for total peace of mind. Our engineers also provide servicing for every instrument we offer, here at our Oxfordshire service centre.

Here To Help

Senior Management Team

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Neil O'Regan

Managing Director

Neil ensures Shawcity continues to provide the high level of customer service that Shawcity is renowned for in the marketplace, as well as bringing new technology into the UK and Ireland to enable our customers to achieve the highest level of monitoring and measuring solutions.

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Tracy Vernon

Director of Marketing & Communications

Tracy has overall responsibility for Shawcity’s marketing and communications strategies and oversees all aspects of brand management, image, product/service promotion and market research.

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Hannah Sharma

Operations Manager

Hannah looks after the Service & Hire workshop, Purchasing & Warehouse teams. Having initially joined the Shawcity Sales team as an Internal Sales Co-ordinator, Hannah has a broad range of experience in sales admin and customer service.

 

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Sales and Marketing

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Chris Mottershaw

Product Specialist Manager

Based in Lancashire, Chris looks after our customers in the North of England, northern Wales, Scotland and Ireland. 

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Gabriela Goncalves

Product Specialist Manager

Based in Dorset, Gabriela looks after our customers across the south of Wales as well as the southwest of England.



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Louise Napolitano

Product Specialist Manager

Louise Napolitano is our PSM based in Suffolk and looks after our customers across the Southeast.

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Jenny Nightingale

Internal Product Specialist Manager

Based in the Shawcity office, Jenny’s role provides product and technical support to both customers and our sales team. She can also assist in the selection of application-specific instrumentation.

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Nathan Marks

Business Development Manager (Fixed Gas Detection)

Based at the Shawcity office, Nathan oversees all aspects of Fixed Gas Detection nationwide and works closely with our Product Specialist Managers and our site team to ensure projects are delivered exactly to specification and client requirements.

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Roseanne Harrison

Customer Support Manager

Rose manages the Customer Support Team for the Service, Hires and City Technology Gas Sensor admin departments. She joined the company in an Internal Sales Support role and has since developed an in-depth knowledge of the company and our customers.

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Hannah MacDonald

Fixed Gas Detection Controller

Hannah is currently on Maternity Leave. For all Fixed Gas Detection enquiries, please contact Veronika Vida.

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Veronika Vida

Fixed Gas Detection Controller

As a Fixed gas detection controller Veronika oversees the fixed gas clientele, enhance the prospect of identifying and maximising new business opportunities, and coordinate assignments for our team of engineers.

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Emma Cahill

Internal Sales Support Administrator

Emma is a member of our Office Administration Team and her responsibilities include supporting the external Sales and Gas Sensor teams.

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Zak Welsh

City Technology Account Controller

Zak is the first point of contact for City Technology Gas Sensors. He joined Shawcity with solid customer service skills, gained through previous experience including working in automotive manufacturing and floor fitting.

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Lee Heaven

Digital Marketing Executive

Lee handles the digital aspects of the marketing team, such as the website, emails, social media, data analytics, online marketing campaigns, graphic design, and e-commerce.

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Maverick Pereira

Marketing Executive

As a Marketing Executive, Maverick’s responsibilities include creating marketing campaigns, content for print and online publications and coordination of events.

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Victoria Rivers

Marketing Executive

Vicky's role as Marketing Executive includes coordination of online and offline marketing, social media, events and exhibitions, advertising and artwork production. She brings to the role a wealth of experience gained in previous roles in graphic design, marketing and communications.

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Service and Hires

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Sophie Palmer

Hire Controller

Sophie looks after our customers here at Shawcity. Her responsibilities include; providing customers with hire quotations, processing orders and assisting customers with any hire queries they may have.

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Lorraine Luker

Service Controller

Lorraine looks after our Service Customers here at Shawcity. She joined us with a wealth of experience in previous administration roles, including Sales Support, Customer Service, HR and Payroll.

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Lisa Sprouting

Service Controller

Lisa is a member of our Office Administration Team and her main responsibility is to support the Service department.

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Mark Stevens

Fixed Gas Service Engineer

Mark is an engineer within our Fixed Gas team and works on customer sites around the country, servicing and maintaining gas detection systems.

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Owen Baker

Fixed Gas Installations Engineer

Owen is one of our Fixed Gas Field Engineers and joined Shawcity with over 10 years’ experience of on-site system installations.

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Jack Cheshire

Fixed Gas Installations Engineer

Jack is a member of our Fixed Gas Field Engineer Team, who initially joined Shawcity as a trainee engineer.

 

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Joe Herbert

Lead Service Engineer

Joe oversees the maintenance of incoming and outgoing hire equipment and leads the service team.

 

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Sam Cheshire

Service Engineer

As a member of our in-house service team, Sam is responsible for fault-finding, servicing, repairing, and calibrating equipment.

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Daniel Hunter

Trainee Service Engineer

Dan is in charge of identifying problems with maintaining, repairing, and calibrating equipment as a member of our in-house service staff.

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Operations

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Paul Stratford

Purchasing and Stock Controller

Paul looks after all purchasing across the business and day-to-day stock levels. He is a key point of liaison with our manufacturer partners and other suppliers.

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Kinga Nastaj

Goods Out Controller

Kinga supports operations in the warehouse and works to ensure the accuracy and efficiency of all Goods In and Out on a daily basis.

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Sam Carter

Goods In Controller

Sam supports operations in Goods In/Out to ensure the accuracy of delivery processes and procedures.

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Technical Support

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William Franklin

Technical Support

William looks after Technical Support for Shawcity and is the go-to person for any product technical issues or queries. 

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Anisha Sharma

QA Controller

Anisha's role within Shawcity has overall responsibility for all quality-related issues.

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“The service from Shawcity has always been exemplary. The staff I have dealt with have always treated me with the utmost respect and attention.”

Adam Jones,

Student Engineer, Lithos Consulting Ltd

“I'm really pleased with the service carried out. They have even cleaned the rubber housing! I have previously used a more local firm but not been completely satisfied with their work. I will be sending it back to yourselves in future.”

Amanda Parker,

Occupational Hygiene Specialist

“I’ve found the team of staff at Shawcity are always very helpful, professional and courteous. Their sales and technical support staff are extremely knowledge, which has been invaluable when deciding on the most appropriate monitoring equipment for each job. They always give good guidance and clear explanations on how to use their equipment.”

Andy,

AW Surveying

“Shawcity’s technical expertise has provided cogent solutions to a range of gas monitoring challenges and its staff knowledge is of an order expected ofuniversity research scientists.”

Bill Parker,

Helios

“I would like to thank the staff at Shawcity for their operational excellence in processing our order. The service was very efficient, I was kept advised of progress throughout and the goods arrived exactly as expected.”

Bongani Khosa,

Lucert Group

“In my role as Equipment Manager, I have used the services of Shawcity for ten years for all of our gas monitor calibrations, services and repairs. The service engineers are always happy to answer queries and take time to talk me through issues over the phone. I find the whole Shawcity team extremely friendly and efficient. Nothing ever seems too much trouble, even when under pressure and working to tight deadlines.”

Caroline Morgan,

Worley Parsons

“Shawcity offer a very professional service. Their staff are extremely helpful and friendly; a pleasure to deal with. They respond to queries very quickly and resolve them in a timely manner.”

Debra Slee,

Trescal Ltd

“I would recommend Shawcity for their customer support. They reply immediately to emails with solutions.”

Francis Schembri,

Kordin Grain Terminal

“The support from Shawcity staff during my request was valuable and helped make the process effortless. Overall your customer service is superb, very fast, friendly and helpful.”

Gary Smith,

Undergraduate Industrial Placement Student, E.ON UK

“We have consistently received excellent support and advice on products and services on offer through Shawcity. The team have helped us move with the times, correctly matching reliable products for the jobs we require them for. Shawcity staff are very well motivated and provide an excellent service with simplified procedures.”

Gavin Craig,

Erith Contractors Ltd

“It was good to have the air sampler for the full week because it allowed us to have a look at a few different, key areas. Thanks again James for all of your help. You and William have both been great and there has not been a time when we have not felt as though we could reach out to either of you for support or general queries.”

Jane Buttery,

James M Brown Ltd

“I am extremely satisfied with the service and calibration packages. Turnaround is always fast and efficient and communications throughout the process are fantastic. I would not hesitate to recommend Shawcity, as I have already on many occasions.”

Kirsten Holmes,

Holmes Environmental Monitoring

“The service provided by Shawcity is both fast and professional and you feel like real care is being taken with each enquiry. The team offer excellent service support and always go the extra mile to achieve customer satisfaction.”

Natalie Wright,

Ion Science Ltd

“Shawcity have provided good, reliable and efficient service and calibration for us over a number of years at a reasonable price. Their processes are simple and straightforward and turnaround is quick.”

Oliver Stretton-Downes,

Briar Chemicals Ltd

“The service we have received so far has been speedy and efficient.”

Roisin Dunne,

Carnival

“In all instances I have found booking equipment in for calibration to be very straightforward. Collection and delivery arrangements also work very well and the Shawcity staff are very knowledgeable and friendly.”

Ruth Keat,

Magnox Limited

“The overall service from Shawcity was excellent. My assigned sales representative at Shawcity was extremely helpful and flexible to accommodate our needsat such short notice.”

Sarah Singleton

“The Tiger, which is also backed by a first class service, support and training package from Shawcity, meets all our requirements and more.”

Vincent Van Walt,

Van Walt