About Shawcity

Neil ensures Shawcity continues to provide the high level of customer service that Shawcity is renowned for in the marketplace, as well as bringing new technology into the UK and Ireland to enable our customers to achieve the highest level of monitoring and measuring solutions.

He joined the Shawcity team in 2008 from Ion Science Ltd (Head Office) and is responsible for developing both the business in terms of bottom line net profits and the team through personal development. Neil is focused on creating a work environment which promotes self-development and success.

Neil has a busy family life, is a keen golfer and an ambassador for the charity SpecialEffect, whose mission is to achieve inclusion, raised self-esteem and rehabilitation by enabling anyone, regardless of any kind of physical limitation or disability, to be able to use video gaming and leisure technology.

He says: "When I visited the SpecialEffect offices, I truly understood what a difference they actually make. The charity is motivational and inspiring and I’m very proud to be an ambassador alongside such an incredible group of people."

For more information, visit: www.specialeffect.org.uk

Tracy has overall responsibility for Shawcity’s marketing and communications strategies and oversees all aspects of brand management, image, product/service promotion and market research.

An art school graduate and former graphic designer and creative studio manager, Tracy moved over to the marketing industry and gained a CIM Level 6 Diploma in Professional Marketing, as well as the Marketing Week Mini MBA.

With 20+ years' experience across online and offline marketing, Tracy has a broad range of knowledge gained from previous experience spanning industries including motorsport, finance and education, with secondment positions undertaken across Europe.

Hannah is currently on Maternity Leave. For Service, Hire and Warehouse enquiries please contact Roseanne Harrison.

Hannah is the Customer Service Manager and joined the Shawcity Sales team as an Internal Sales Co-ordinator. She has a broad range of experience in sales admin and customer service.

Based in the most easterly part of the UK, Ben looks after our clients in the East and South East of England. 

Ben has joined Shawcity with over ten years of experience within the gas detection and life safety industry across numerous industries, specialising in fixed gas detection, confined space and personnel protection.

An avid cyclist and a fan of the water, Ben spends his spare time either out on his bike, on a paddleboard or sailing down the broads in a dinghy.

Chris joined Shawcity with technical consultation experience in the manufacturing, mechanical engineering and environmental sectors, specialising in problematic applications.

Based in Lancashire, Chris looks after our customers in the North of England and Scotland. He has a passion for mountaineering, photography, making short films and snowboarding.

Based in Dorset, Gabriela looks after our customers across Wales and Ireland as well as the southwest of England.

Gabriela brings a wealth of industry knowledge, including real-time air quality and vibration monitoring. A chemistry graduate with lab experience, Gabby is also a qualified science teacher and has a PgDip in Occupational Hygiene. 

Based in the Shawcity office, Jenny’s role provides product and technical support to both customers and our sales team. She can also assist in the selection of application-specific instrumentation.

Jenny joined Shawcity with over 20 years of related experience in gas detection, gas and particulate analysis and sample transfer.

Nathan joined Shawcity with over 20 years’ experience within the electronic security industry. Nathan has a vast array of experience and qualifications in site installation and maintenance, as well as sales.

Based at the Shawcity office, Nathan oversees all aspects of Fixed Gas Detection nationwide and works closely with our Product Specialist Managers and our site team to ensure projects are delivered exactly to specification and client requirements.

In his spare time Nathan has a number of varied interests including photography, VWs and is a keen supporter of Liverpool FC.

Rose joined the company in 2014 as Internal Sales Support and has since worked in various roles within the business, developing an in-depth knowledge of all areas of the company and our customers. She is currently the Customer Support Team Leader for the Service, Hires and City Technology Gas Sensor departments.

Outside of work and spending time with friends and family, Rose loves to read and is always on the hunt for her next book!

As the Fixed gas detection controller Hannah looks after our fixed gas customers, develops new business opportunities and schedules jobs for our team of engineers. 

Hannah joins Shawcity with a background in sales and administration. In Her spare time, she enjoys going to the gym, shopping and spending time with family and friends.

Emma is a member of our Office Administration Team and her responsibilities include supporting the external Sales and Gas Sensor teams.

Emma joined the Shawcity team with a wealth of experience and transferrable skills gained from working in the Education sector.

In her spare time Emma enjoys going for walks, exploring new places and being with friends and family.

Zak is the first point of contact for City Technology Gas Sensors. He joined Shawcity with solid customer service skills, gained through previous experience including working in automotive manufacturing and floor fitting.

Proficient in online systems as well as data management, Zak has a distinction in I.T. and a triple distinction merit for Creative Media.

Zak enjoys walking, cycling and sightseeing but also playing computer games. His favourites include RuneScape, The Last of Us and Horizon: Zero Dawn.

Lee handles the digital aspects of the marketing team, such as the website, emails, social media, data analytics, online marketing campaigns, graphic design, and e-commerce.

Previously a marketing professional in the education sector, Lee comes to Shawcity with experience in digital design, graphics, film, and photography. 

As a Marketing Executive, Maverick’s responsibilities include creating marketing campaigns, content for print and online publications and coordination of events.

Prior to joining Shawcity, Maverick completed a Business and Management degree where he undertook multiple marketing modules.

In his spare time, Maverick likes to play sports, go to the gym and travel with friends.

Vicky's role as Marketing Executive includes coordination of online and offline marketing, social media, events and exhibitions, advertising and artwork production. She brings to the role a wealth of experience gained in previous roles in graphic design, marketing and communications.

Vicky has completed a BA Hons Graphic Design Degree at Oxford Brookes University and enjoys photography in her spare time. 

Sophie looks after our customers here at Shawcity. Her responsibilities include; providing customers with hire quotations, processing orders and assisting customers with any hire queries they may have.

She joined us with previous customer service experience from working in retail, whilst studying and passing her A-levels in Psychology, History and English Language and Literature.

In her spare time, Sophie likes to cook and try a range of recipes, as well as socialising with her friends. Also, she takes great joy in travelling and hopes to explore more countries in the future

Lorraine looks after our Service Customers here at Shawcity. She joined us with a wealth of experience in previous administration roles, including Sales Support, Customer Service, HR and Payroll.

Lorraine is married with two grown up daughters and two spaniels. She is keen on baking and crafting and also enjoys antiques and auctions. Also very interested in travel, Lorraine is always researching and planning her next holiday destination.

Lisa is a member of our Office Administration Team and her main responsibility is to support the Service department.

Lisa joined the Shawcity team with a wealth of experience within previous PA, Administration and Retail Management roles.

Married with two grown-up children, in her spare time Lisa enjoys a busy social life with family and friends. She also loves trips to the theatre and cinema as well as keeping fit.

Mark is an engineer within our Fixed Gas team and works on customer sites around the country, servicing and maintaining gas detection systems.

Mark joined Shawcity with previous site engineer experience including building management systems, refrigeration and installing and designing oxygen and Entonox delivery systems within the medical sector.

A keen aviation enthusiast, Mark also enjoys working on and driving his classic car.

Owen is one of our Fixed Gas Field Engineers and joined Shawcity with over 10 years’ experience of on-site system installations.

Owen is part of the fixed gas installations and servicing team and spends a lot of his time out on customer sites around the country.

In his spare time Owen enjoys coaching a local Under 12s football team, which he has done for the last six years.

Jack worked as a chef initially after leaving school but decided it wasn’t the right long-term career for him. Keen to challenge himself, he looked for an opportunity to train in a more technology-based trade and joined Shawcity as a trainee engineer.

Jack has progressed from the in-house service team progressing to a fixed gas system installations engineer.

In his spare time, Jack likes to socialise as well as watching and playing sports. A keen learner, he loves to travel and always enjoys new experiences.

Joe oversees the maintenance of incoming and outgoing hire equipment and leads the service team.

When he joined Shawcity, Joe was looking to establish a career and learn a hands-on trade which would offer him progression. His role as a Junior Engineer provided him with the challenge and opportunities he was looking for and Joe has since progressed to Lead Service Engineer.

In his spare time, Joe likes to play golf, watch football, go to music events and socialise with friends.

Jacob works within our in-house service team fault-finding, servicing, repairing and calibrating equipment.

Before joining the Shawcity team, Jacob enjoyed a varied career including warehouse logistics and construction. Jacob brings a wealth of transferable skills as he continues to develop his career.

In his spare time, Jacob enjoys going to music events and socialising with friends.

As a member of our in-house service team, Sam is responsible for fault-finding, servicing, repairing, and calibrating equipment.

Paul looks after all purchasing across the business and day-to-day stock levels. He is a key point of liaison with our manufacturer partners and other suppliers.

Paul joined the Shawcity team with a huge range of skills, having previously worked in various roles within the logistics and warehousing industry.

Kinga supports operations in the warehouse and works to ensure the accuracy and efficiency of all Goods In and Out on a daily basis.

Kinga joined Shawcity with previous experience in stock control, record keeping, quality control and general warehouse duties. She is also qualified in finance and accounting.

Sam supports operations in Goods In/Out to ensure the accuracy of delivery processes and procedures.

Sam joined Shawcity with previous experience in logistics, including stock control and general warehouse duties. He also holds forklift and Class 2 HGV licences.

William looks after Technical Support for Shawcity and is the go-to person for any product technical issues or queries. William has previous experience working in service and support departments for a number of companies across various industries.

In his personal life, William is a keen computer gamer and is currently learning the piano.

Anisha's role within Shawcity has overall responsibility for all quality-related issues.

Anisha previously held the position of Hire Controller at Shawcity and has developed her skills through admin roles held in various industries previously.

In her spare time, Anisha enjoys going to the gym and socialising with friends and family.